Welcome to Dew Diamonds (“we”, “us”, “our”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit or make a purchase on https://dewdiamonds.com (the “Service”). By using the Service, you agree to the collection and use of information in accordance with this policy.
Definitions
- Service: Refers to the Dew Diamonds website operated by Dew Diamonds.
- Personal Data: Information that can identify a living individual.
- Usage Data: Automatically collected data such as page visits, device information, etc.
- Cookies: Small files stored on your device.
- Data Controller: The entity responsible for managing and processing your data.
- User / Data Subject: Anyone who uses or visits the Service.
Information We Collect
A. Personal Data
We may collect the following information you provide directly:
- Full Name
- Email Address
- Phone Number
- Shipping and Billing Address
- Country, State, City, ZIP/Postal Code
- Payment Information (via secure third-party providers)
- Any additional information you voluntarily submit (e.g., custom order details)
B. Usage Data
We automatically collect data when you interact with the Service, such as:
- IP Address
- Browser Type
- Pages Visited
- Time and Date of Visit
- Device Type and Operating System
- Referral Information
C. Cookies & Tracking Technologies
We use cookies and similar technologies to:
- Improve website performance
- Personalize user experience
- Analyse usage for service improvement
You can disable cookies through your browser settings, although this may affect some website functionality.
How We Use Your Data
We use the collected data for:
- Providing, operating, and maintaining the Service
- Processing orders and order fulfillment
- Communicating order status, updates, and promotional information
- Customer support and troubleshooting
- Website performance monitoring and improvement
- Personalizing your experience
- Fraud detection and prevention
- Complying with legal obligations
Data Retention
We retain your Personal Data only as long as necessary to fulfil the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements.
Transfer of Data
Your information may be transferred to and stored on servers located outside your jurisdiction, including India and other countries where we operate. By using the Service, you consent to such transfers.
Disclosure of Data
We may share your information:
- With service providers (e.g., payment processors, shipping partners)
- For business transactions (e.g., mergers or acquisitions)
- To comply with legal obligations
- To protect the rights, property, or safety of Dew Diamonds, our users, or others
Security of Data
We implement commercially reasonable security measures to protect your data. However, no internet transmission or data storage method can be guaranteed 100% secure.
Third-Party Links
Our Service may contain links to external sites. We are not responsible for the privacy practices of those sites. Please review their privacy policies separately.
Analytics & Advertising
We may use third-party tools to monitor and analyse usage patterns, and to serve interest-based advertising. These services may use cookies and similar technologies.
Changes to This Privacy Policy
We may update this policy from time to time. Changes become effective when posted. We encourage you to review this page periodically.
Contact Us
If you have any queries about the Terms, please the contact us.